Elizabeth Coughlin is Awarded SLCH's Star of the Month for the Second Time

(Newburgh) - St. Luke's Cornwall Hospital is proud to announce Elizabeth Coughlin, of New Windsor, as the December Star of the Month. A seven-year employee, Coughlin is an Environmental Service Associate at SLCH’s Cornwall campus. This is Elizabeth’s second time being recognized as a Star of the Month; she previously earned the honor in November 2003. Coughlin is the first SLCH employee to receive this special award more than once.

“Liz keeps our facilities clean and comfortable for patients - her work is always spotless,” said Estrella Peacock, Director of Environmental Services. “She also goes beyond her regular duties, often providing coloring books and toys for children in the hospital waiting rooms. She shows the true spirit of giving throughout the year. We are proud to have her as part of our team.”
Coughlin was surprised and honored to receive this special recognition for a second time. “I enjoy my work and being part of the SLCH family. I am also happy to supply children that come to the hospital with activity books to keep them amused. It is a little something extra that I love to do -1 feel can make a big difference.”

St. Luke's Cornwall Hospital employees are nominated for the Star of the Month award by their co-workers, patients, physicians and/or visitors, based on Stellar Service Standards. These standards focus on making customers feel comfortable and important, providing timely and orderly service, and improving communication with patients and staff.