Wednesday, February 14, 2007

SLCH Star of the Month


(Newburgh) - St. Luke’s Cornwall Hospital is proud to announce Elizabeth Hopper, of Newburgh, as the January Star of the Month. An employee of SLCH for almost three years, Hopper works in Credit and Collections as an Associate Accounts Poster.

Her attention to detail enhances the department’s ability to work well with patients and families. “Elizabeth takes pride in her work and consistently displays a positive attitude. She works extra hours without hesitation and is a true team player,” said Monique Ortiz, Director of Patient Financial Services.

Hopper was honored to receive this special recognition. “I’m delighted to receive this award,” she said. “I find my job satisfying and very rewarding.”

St. Luke’s Cornwall Hospital employees are nominated for the Star of the Month award by their co-workers, patients, physicians and/or visitors, based on Stellar Service Standards. These standards focus on making customers feel comfortable and important, providing timely and orderly service, and improving communication with patients and staff.

No comments: